Privacy Policy

1. Information We Collect

When you use NextStep, we may collect information you provide directly, such as your name, email address, phone number, pickup and drop-off locations, and surgery scheduling details. We also collect usage data such as device information and app interaction data to improve our service.

2. How We Use Your Information

We use the information we collect to:

• Coordinate care companion services for your post-surgery discharge
• Communicate with you about your scheduled services
• Improve and develop our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with care companions assigned to your service, third-party service providers who assist in operating our platform, and as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@nextstep.care. We will respond to your request within a reasonable timeframe.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date.

7. Contact Us

If you have questions about this privacy policy, please contact us at hello@nextstep.care.